Zenjob Onboarding in 4 Steps

You receive your social security number when you are first issued your social security certificate (Sozialversicherungsausweis). You should have received it when you started your first job in Germany, subject to social insurance contributions. If you do not yet have a German social security number, you can apply for one from the German Pension Insurance (Deutsche Rentenversicherung) or your health insurance provider.

Your tax ID is an unchangeable and permanent number that uniquely identifies you for tax purposes throughout Germany. If you don’t have one, you can request it directly from the Federal Central Tax Office. If you’ve already worked in Germany, you can find your tax ID on one of your income tax statements (Lohnsteuerbescheinigung) or your income tax notice (Steuerbescheid).

We will review your documents and create your profile. This may take a few moments. We will notify you as soon as you can proceed with your onboarding. In the next step of your onboarding, you will activate your digital signature with our partner Identity Trust. This lets you sign your general agreement and all job contracts with our partner companies directly in your app using a TAN.

We need to process your data to work together effectively and efficiently. Compliance with data protection regulations is of the utmost importance to us. As a basic principle, we will never pass on your data to third parties or unauthorised persons. You can find all further information on data protection here.

You can find online forms in our Help Center for most changes to your personal details. If you just want to change your work location (i.e., the city you work in), you can do this directly in your app. Go to Profile > Job preferences > Where do you want to work? and select the city where you want to work.

If you have further questions about getting started with Zenjob, visit our Help Center. There you will find answers to the most frequently asked questions.